Shipping policy

Where we ship
We currently ship to addresses in the United States only.

Processing time
Orders ship within 3 to 5 business days (Monday to Friday, excluding holidays) of being placed.

Shipping rates and delivery estimates
Shipping rates and estimated delivery times are shown at checkout before you pay. Delivery times are estimates and begin once your order has shipped, not when it is placed.

Tracking
You will receive an email with tracking information as soon as your order ships.

Address accuracy
Please check your shipping address carefully at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If you need to change your address, email hello@houseplantharmony.shop as soon as possible and we will do our best to help before the order ships.

Lost or damaged packages
If your package is lost or arrives damaged, email hello@houseplantharmony.shop within 14 days of the delivery date (or expected delivery date) and we will work with you and the carrier to resolve it.

Contact us
Questions about shipping? Email hello@houseplantharmony.shop.