Terms of Service

Last updated: November 9, 2026

Overview

This website is operated by Houseplant Harmony Brands Ltd. ("Houseplant Harmony", "we", "us" or "our"). By visiting our site or buying from us, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the site.

1. Using our store

By using this site you confirm that you are at least the age of majority where you live. You may not use our products for any illegal or unauthorized purpose, or break any laws in your jurisdiction when using the site.

2. Products and directions

Our products are formulated exclusively for indoor houseplants. Always read and follow the directions on the product label and in our mixing recipes. Results vary depending on the plant, light, watering, soil and other conditions, and we cannot guarantee specific results. Keep products out of the reach of children and pets and store them as directed on the label.

3. Accuracy of information

We try to keep product descriptions, images, prices and recipes accurate, but we do not warrant that they are complete or error-free. Product colors and packaging may vary slightly from what you see on screen. We may correct errors or update information at any time without notice.

4. Pricing, orders and payment

All prices are in US dollars and may change without notice. We reserve the right to refuse or cancel any order, including for suspected fraud, pricing errors, or product unavailability. Payment is taken at checkout through our secure payment providers. You agree to provide current, complete and accurate purchase and account information.

5. Discount codes

Discount codes are subject to their stated terms, including any expiry date, one-use-per-customer limit, and minimum requirements. We may end or change promotions at any time.

6. Shipping and returns

Please see our Shipping Policy and Refund Policy, which form part of these Terms.

7. Third-party links

Our site may link to third-party websites. We are not responsible for their content, accuracy or practices.

8. Comments, reviews and submissions

If you send us reviews, photos, comments or other content, you give us permission to use, reproduce and display it in connection with our business. You agree not to submit anything unlawful, abusive, misleading or that infringes anyone's rights.

9. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Intellectual property

All content on this site, including the Houseplant Harmony name, logos, text, graphics and images, belongs to us or our licensors and may not be copied or used without written permission.

11. Disclaimer of warranties and limitation of liability

Our site and products are provided "as is" and "as available" without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, Houseplant Harmony will not be liable for any indirect, incidental, special or consequential damages arising from your use of the site or products, including damage to plants caused by use that does not follow the label directions.

12. Indemnification

You agree to indemnify and hold Houseplant Harmony Brands Ltd., its distributors and its team harmless from any claim arising from your breach of these Terms or misuse of our products.

13. Severability

If any part of these Terms is found to be unenforceable, the rest will remain in effect.

14. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, except where local consumer protection laws require otherwise.

15. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page. Continued use of the site means you accept the changes.